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Organizational Behavior - programma
Organizational Behavior - programma

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SILVIA GILARDI , responsabile dell'insegnamento

Corso di laurea in MANAGEMENT OF HUMAN RESOURCES AND LABOUR STUDIES (MLS) Classe LM-62 Enrolled from 2014/2015 academic year - Laurea Magistrale - HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS - 2018/2019

Insegnamento obbligatorio
Anno di corso1s
Periodo di svolgimentoterzo trimestre
Settori scientifico disciplinari
  • M-PSI/06 - Psicologia del lavoro e delle organizzazioni
Crediti (CFU) obbligatori9
Crediti (CFU) facoltativi-

Informazioni generali

Obiettivi: Organizational outcomes are the results of the behavior of many people who, interacting with each other within organizational settings, face problems, make decisions, build knowledge, and try to make sense at their everyday life at work. The course introduces students to theoretical and methodological frameworks to understand the impact that personal factors, group dynamics and organizational characteristics have on human behavior at work. The program primarily focuses on the contributions of a psychological perspective applied to organizational problems.
At the end of this course, students should be able to:

• Describe the individual differences and explain their relationships with organizational behaviors.
• Explain the individual and social factors that can shape, and sometimes distort, perception, attribution of causes, judgment and decision making in organizations.
• Explain how the personal and situational factors can influence employees' attitudes and job performance.
• Analyze the structure and the properties of work groups and teams
• Explore the quality of the interaction and communication within groups (intragroup relationships) and between groups (intergroup relationships).
• Recognize the dynamics of international teams and plan strategies to promote collective work engagement.
• Mindfully apply theoretical and methodological models to evaluate the quality of working life, to formulate hypotheses on the antecedents of organizational problems (e.g. people disengagement, burnout, counterproductive behaviors, absenteeism) and to design action plans.
• Connect scientific evidence on Organizational Behavior with issues and decisions in HRM.
• Present their analysis in a proper format of a written report.

Lingua dell'insegnamento: English

Metodi didattici: Teaching methods:
- lectures
- group works
- individual and team written assignments.

Students will be involved in a process of inquiry and knowledge production on organizational and managerial problems. This process will include:
a) In-class activities (e.g., case studies, group discussions, presentations of group projects to the class).
b) Outside class activities (e.g.: self-test multiple choice questions, reading of scientific articles, preparation of group projects)

Programma di studio

Pagina web di riferimento:

http://ariel.ctu.unimi.it

Programma: What organizational behavior is.
Organizational Behavior and the Management Process.
Individual differences and their influence on behavior at work.
Perception, Judgments about others, decision making: Heuristics and biases.
Motivation process: its personal, interpersonal and organizational antecedents and its outcomes
Assessing and managing motivational and stress processes.
Foundations of group behavior.
Work teams and outcomes.
How to manage effective international teams.
Leadership and trust.
Managing conflicts in organizations.
Organizational culture and subcultures.
Cultivating an ethical organizational culture.
Approaches to cultivating learning communities.
HRM practices and employee well-being.




Programma per non frequentanti: What organizational behavior is.
Organizational Behavior and the Management Process.
Individual differences and their influence on behavior at work.
Perception, Judgments about others, decision making: Heuristics and biases.
Motivation process: its personal, interpersonal and organizational antecedents and its outcomes
Assessing and managing motivational and stress processes.
Foundations of group behavior.
Work teams and outcomes.
How to manage effective international teams.
Leadership and trust.
Managing conflicts in organizations.
Organizational culture and subcultures.
Cultivating an ethical organizational culture.
Approaches to managing organizational change.
HRM practices and employee well-being.

Short course description english flag

Organizational outcomes are the results of the behavior of many people who, interacting with each other within organizational settings, face problems, make decisions, build knowledge, and try to make sense at their everyday life at work. The course introduces students to theoretical and methodological frameworks to understand the impact that personal factors, group dynamics and organizational characteristics have on human behavior at work. The program primarily focuses on the contributions of a psychological perspective applied to organizational problems.
At the end of this course, students should be able to:

• Describe the individual differences and explain their relationships with organizational behaviors.
• Explain the individual and social factors that can shape, and sometimes distort, perception, attribution of causes, judgment and decision making in organizations.
• Explain how the personal and situational factors can influence employees' attitudes and job performance.
• Analyze the structure and the properties of work groups and teams
• Explore the quality of the interaction and communication within groups (intragroup relationships) and between groups (intergroup relationships).
• Recognize the dynamics of international teams and plan strategies to promote collective work engagement.
• Mindfully apply theoretical and methodological models to evaluate the quality of working life, to formulate hypotheses on the antecedents of organizational problems (e.g. people disengagement, burnout, counterproductive behaviors, absenteeism) and to design action plans.
• Connect scientific evidence on Organizational Behavior with issues and decisions in HRM.
• Present their analysis in a proper format of a written report.


Bibliografia e altri materiali didattici: Exam program for attending students:
Robbins S.P. & Judge T.A (2017). Essential of Organizational Behavior, Global Edition, 14/E. Pearson

Further nformation on required readings will be provided at the beginning of the course.

Bibliografia e altri materiali didattici per non frequentanti: Robbins S.P. & Judge T.A (2017). Organizational Behavior, Global Edition, 17/E. Pearson

Further information on required readings will be provided at the beginning of the course.

Modalità di esame, prerequisiti, esami propedeutici

Esame in un'unica volta o suddiviso in partiunico
Modalità di accertamento conoscenzeEsame
Giudiziovoto verbalizzato in trentesimi

Prerequisiti e modalità di esame The final exam is a written test aimed at evaluating:
- knowledge on theoretical and methodological frameworks and their empirical evidence
- the ability to apply theoretical and methodological frameworks to analyse organizational/managerial problems and to hypothesize solutions
- the ability to use a proper disciplinary language

Further information on assessment methods will be provided at the start of the course.

Prerequisiti e modalità di esame per non frequentanti The final exam is a written test aimed at evaluating:
- knowledge on theoretical and methodological frameworks and their empirical evidence
- the ability to apply theoretical and methodological frameworks to analyse organizational/managerial problems and to hypothesize solutions
- the ability to use a proper disciplinary language

Organizzazione della didattica

Settori e relativi crediti

  • Settore: M-PSI/06 - Psicologia del lavoro e delle organizzazioni - Crediti: 9
Attività didattiche previste

Lezioni: 60 ore

Ricevimento Docenti

Orario di ricevimento Docenti
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