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English Business Communication - programma
English Business Communication - programma

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MIRIAM BAIT , responsabile dell'insegnamento

Corso di laurea in ECONOMIA E MANAGEMENT (EMA) Classi L-18/L-33 Immatricolati dall'a.a. 2014/2015 - Laurea - 2015/2016

Insegnamento obbligatorio
Anno di corso1
Periodo di svolgimentosecondo trimestre
Settori scientifico disciplinari
  • L-LIN/12 - Lingua e traduzione lingua inglese
Crediti (CFU) obbligatori9
Crediti (CFU) facoltativi-

Informazioni generali

Obiettivi: Workplace communication in corporate and institutional settings
The course is aimed at introducing the concept of intercultural communication and workplace communication skills. In particular, after a short analysis of the 4 basic skills and communication styles, professional communication skills will be practised as follows:
Reading: skimming and scanning newspaper articles, memos, notices and messages.
Writing: emails, notes, memos, formal letters, reports.
Listening: short telephone conversations and teleconferencing, discussions and presentations.
Speaking: giving a presentation, negotiating, participating in meetings.

Lingua dell'insegnamento: English

Metodi didattici: Communicative approach, project-based Learning.

Programma di studio

Pagina web di riferimento:

http://ariel.ctu.unimi.it

Programma: An Introduction to English as a Global Language and ESP
English as a Global Language. General English and English for Specific Purposes. Registers and Genres in Professional and Institutional Contexts. Intercultural Issues. Introduction to text analysis tools. Representations of economic, business, financial and social issues.

Written workplace communication skills. Reading Skills: skimming and scanning newspaper and specialized articles, memos, notices and messages. Writing skills: e-mails, notes, memos, formal letters.

Spoken workplace communication skills. Listening Skills: short telephone conversations and teleconferencing, discussions and presentations. Speaking skills: making presentations, presenting an argument, participating in meetings, negotiating. Case studies.

Short course description english flag

The course is aimed at introducing the concept of intercultural communication and workplace communication skills. In particular, after a short analysis of the 4 basic skills and communication styles, professional communication skills will be practised as follows:
Reading: skimming and scanning newspaper articles, memos, notices and messages.
Writing: emails, notes, memos, formal letters, reports.
Listening: short telephone conversations and teleconferencing, discussions and presentations.
Speaking: giving a presentation, negotiating, participating in meetings.

Bibliografia e altri materiali didattici: 1. M. Bait, Workplace Communication in Global Contexts. Linguistic and Cultural Perspectives, Milano, Arcipelago, 2010.
2. C. Johnson, Intelligent Business. Skills Book – Intermediate (+ CD ROM), Longman.
TESTI CONSIGLIATI
Oxford Advanced Learner's Dictionary
M. Swan, Practical English Usage, Oxford.
AA.VV., Grammar for Business, Cambridge, 2012.

Bibliografia e altri materiali didattici per non frequentanti: 1. M. Bait, Workplace Communication in Global Contexts. Linguistic and Cultural Perspectives, Milano, Arcipelago.
2. John Hughes, TOTAL BUSINESS 2, STUDENT'S BOOK, Summertown Publishing, 2009 (MODULES 1,2, 5, 6, 7, 8, 9, 10).
TESTI CONSIGLIATI
Oxford Advanced Learner's Dictionary
M. Swan, Practical English Usage, Oxford.
AA.VV., Grammar for Business, Cambridge, 2012.

Modalità di esame, prerequisiti, esami propedeutici

Esame in un'unica volta o suddiviso in partiunico
Modalità di accertamento conoscenzeEsame
Giudiziovoto verbalizzato in trentesimi

Prerequisiti e modalità di esame Prerequisites and exam format
The entry level of English competence required is B1 (Common European Framework of Reference for Languages).
The English competence expected at the end of the course is B2 (Common European Framework of Reference for Languages). However, B2 competence in itself is not sufficient as it needs to be integrated with specific research and business communication skills, as described in the programme. Accordingly, no international certification will be accepted as a substitute for any part of the exam.

The exam has a written and spoken section.

The written section (without dictionary) includes:
1. Language check (grammar, vocabulary) with open /close questions.
2. Information transfer: listening with open/close exercises.
3. Test with open/close exercises on course content and skills.

The spoken section of the exam consists of a presentation on a specific subject of the student’s choice (e.g. a company, an institution, an NGO, a product, an event). The student must have carried out research on the chosen subject using the tools and guidelines presented during the course and available on the course website on Ariel (e.g. use of search engines, websites, referencing etc.) and provide a collection of materials, including:
1. 7/8 printed slides on the subject explored
2. a list of references used (with at least 3 different sources)
3. a printed selection of the articles and/or web pages consulted
During the interview, students will be asked questions on the subject chosen, the methods used in conducting the project and the planning and preparation of the slide presentation. Sample questions will be available on Ariel.

Organizzazione della didattica

Settori e relativi crediti

  • Settore: L-LIN/12 - Lingua e traduzione lingua inglese - Crediti: 9
Attività didattiche previste

Lezioni: 60 ore

Ricevimento Docenti

Orario di ricevimento Docenti
DocenteOrario di ricevimentoLuogo di ricevimento
MIRIAM BAIT , responsabile dell'insegnamentoricevimento di martedi 30 maggio anticipato a lunedì 29 maggio 9.30-10.30 causa esami - MARTEDI 9.30-10.30, MERCOLEDI 9-11Dipartimento di Filosofia, Cortile Ghiacciaia, via Festa del Perdono 7, terzo piano - sottotetto.
FABIO GIUSEPPE MALGARETTIsu appuntamentostudio 226 - via Livorno

Avvertenze e altre informazioni

To revise and consolidate English language skills and implement basic business specific vocabulary, students can consult the list of websites available on Ariel (“siti interessanti”) and/or use the following:
AA.VV., Grammar Spectrum Gold for Italian Students, (with Answer Book), Oxford, 2012.
Emmerson P., Business Grammar Builder (2nd ed.), MacMillan, 2010.
AA.VV., Grammar for Business, Cambridge, 2012.